Technical Support Engineer

Job description

We are seeking a highly skilled and experienced Field Technician to join our team on a contract basis in Vietnam. The ideal candidate should be fluent in both English and Vietnamese and have a strong understanding of app and IoT devices.


  • Install and configure app and IoT devices at customer locations
  • Troubleshoot and resolve technical issues related to app and IoT devices
  • Provide technical support and assistance to customers
  • Communicate effectively with customers and team members to ensure efficient resolution of issues
  • Perform regular maintenance and updates on app and IoT devices
  • Keep accurate records of installation and maintenance activities


  • Bachelor's degree in computer science or a related field
  • 2+ years of experience working with app and IoT devices
  • Fluency in English
  • Strong communication and problem-solving skills
  • Familiarity with common app and IoT platforms and technologies
  • Valid driver's license and ability to travel to customer locations

If you are a self-motivated individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.